I needed a refill on my Shih Tzu's flea medication. This may seem like a relatively simple thing to do, but in today's world with veterinarians prescribing one thing and over-the-counter medication's promoting another. It's good to get a little personal advice. I called Petco to ask if they had a certain medication and a young lady named Jessica gave me not only the names of what they carried, but the qualities of each of the brands. She took that extra minute to take my questions and the health and welfare of my pet into her full consideration. I made the trip across town to Petco. I bought the flea medication that she recommended and I also bought shampoo and I know that I will return many times in the future to buy more pet supplies. People make a difference and in this case, Jessica made a major difference in not this decision but future decision decisions and purchases. We can buy almost anything We need on the Internet and it's here the next day. I have no problem with that but I think it's important for retail management to recognize the fact that it's their friendly and knowledgeable personnel who really make the difference. Many thanks to you from Pete and Zeke!
https://maps.app.goo.gl/TzBhjWF1o2hjKMjk8?g_st=im
No comments:
Post a Comment